Shipping & Returns Policy

Permission to Return and to Receive Credit

• We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt.
• We will Issue Credit to your account or Credit Card in Australian dollars.
• For unwanted merchandise, the cost of return shipping shall be the responsibility of the customer.

Damaged or Incorrect Merchandise

• We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error.
• No material will be accepted or replacements issued without prior approval to return such merchandise.
• Filing of claims will be our responsibility.

Shipping & Returns Policy